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We do our best to make sure that every order is processed quickly and efficiently after it has been placed.  There may be times that this is not possible, and we will then call you and/or email you. It is therefore best if you provide us with all contact information when placing your order.
 

DELIVERIES AND SHIPPING

                                                       
  
Our couriers:
DPD  > Tracked, next day delivery - £7.50
 ROYAL MAIL  > Not tracked, 2/3 day delivery - £4.50
         

    ORDER DAYS

    We ship out orders Monday to Friday, we do not ship on a Saturday and Sunday, orders placed on a weekend will go out on the first available business day (Monday unless it is a Bank Holiday). We do not ship on UK Bank Holidays

     

    FREE SHIPPING

    Free shipping is now only on orders over £200, with the discounts currently offered on products free shipping cannot be offered below this threshold. This can change from time to time with offers and restrictions, but any changes will be displayed on the front end of our website at again at check-out.

    LOCAL PICKUP

     We have an option when checking out that allows you to select an in-store collection. This method is free of charge and allows you to come to the shop to collect your order. Please note that if you have incorrectly or accidentally selected this method then you will be required to pay for the delivery of the order. This can be done by giving the shop a call on 0330 330 9604 and paying over the phone. 

     INTERNATIONAL SHIPPING

    International shipping is currently restricted to certain countries whilst the changes to UK export to Europe are being assessed. Once this situation has settled we will make options available again. All international deliveries are charged at a default rate. once we receive and assess the order we will contact you if there needs to be any additional charge, at which point you may pay the fee or cancel the order

    If we are unable to ship to your location please visit our sister company Total Hockey who have more extensive international delivery options

    FINALLY

    Please understand that we once we hand over your order to our couriers, we have no control on delivery times, weather delays and "acts of God" so we hope you understand that there are some issues out of our control.